FAQ
What is Managed IT Support? Managed IT Support is a proactive service where our team remotely monitors, maintains, and secures your business computers, servers, and network 24/7. We fix issues before they cause downtime, so you can focus on running your business instead of fighting technology problems.
How much do your services cost? Our pricing is tailored to your business size and needs. Basic Managed IT plans start at $199 per month. Premium and Enterprise packages are customized after a free assessment. We offer transparent, predictable monthly pricing with no hidden fees.
Do you provide on-site support in Denver? Yes. While most issues are resolved remotely, we provide on-site visits throughout the Denver metro area when necessary (included in Premium and Enterprise plans, or available as needed).
What industries do you serve? We specialize in small and medium-sized businesses in Denver and surrounding areas. Our clients include professional services, retail, construction, healthcare, real estate, and many other local companies.
How do you handle cybersecurity? Cybersecurity is a core part of every plan. We provide endpoint protection, firewall management, phishing defense, security awareness training, 24/7 threat monitoring, and regular security assessments to protect your business from modern threats.
What happens if my system goes down? Our proactive monitoring usually prevents major outages. If something does happen, our team responds quickly (priority response for Premium clients) to restore your systems as fast as possible.
Do you help with cloud services and Microsoft 365? Absolutely. We help businesses migrate to the cloud, set up and manage Microsoft 365, implement secure backup solutions, and optimize cloud infrastructure.
How long does it take to get started? Most clients are fully onboarded within 1–2 weeks. We start with a free IT assessment, then create a customized plan and implement it quickly with minimal disruption to your operations.
What if I already have an in-house IT person? We work great as a supplement or backup to your existing team. Many clients use us for specialized expertise, 24/7 monitoring, or overflow support.
Is there a contract? We offer flexible month-to-month options as well as annual agreements with better rates. All terms are transparent and client-friendly.
Do you offer a free consultation? Yes! Contact us for a no-obligation IT assessment of your current environment. We’ll show you exactly where you can improve security, performance, and cost efficiency.
Where are you located? We are a locally owned company based in the Denver metro area, proudly serving Colorado small businesses.